The post holder will be responsible for the delegation, co-ordination and effective running of the Investments team. This includes 13 direct reports and all relevant tasks ensuring all service levels are met.

RESPONSIBILITIES:

• Supervision, control and development of the team
• Responsibility for switching, cash management and contribution processing
• Checking, approving and authorizing all team work with regard to payments, receipts and fund manager/custodian instructions
• Ensuring that tasks are allocated and managed according to priority
• Ensure all deadlines are met
• Overall workflow management within the team
• Provide regular training, coaching and feedback for all team members
• First point escalation for senior team members
• Act as mentor to team members ensuring training plans are implemented for new recruits

SKILLS:

• High level of accuracy and attention to detail essential
• Previous experience of managing large teams
• Previous experience of working within an investment environment
• Employee benefits/pension experience desirable but not essential
• Ability and willingness to act on own initiative
• Good people management skills
• Ability to work across teams throughout the division, manage delivery expectation and keep the management team appraised of any issues
• Competent IT skills with good knowledge of Excel