To support and develop various interfaces, enhancements and applications. Develop applications that utilise complex products & interfaces to various banking systems in Jersey & Guernsey.

This role requires flexibility, cross-platform technical knowledge, and an eagerness to be involved in several projects, and also change priorities to meet business needs.

RESPONSIBILTIES

• Enhancements, Development & Coding
• Design, code, test & implement new applications as well as enhancements to various VB/ASP/Intranet/AS400 apps with full regard of underlying architecture, user impact, components strengths/weaknesses
• Utilise new technologies, products, & tools to speed & support development
• Lead the team in coding, implementing, and supporting new apps, enhancements, interfaces, and databases
• Provide the development teams with consultations & guidance on all areas of PC/LAN /Web/AS400 development & programming
• For major & complex enhancements, suggest design, database, interface changes
• Research & document issues, database design, business impact, conclusions
• Review design documents, functional specs, and provide feedback, input and guidance
• Work within the team to improve software design and development through the use of structured methodologies and source code control mechanisms

New Projects

• Interface with the users (locally & internationally), vendors, and other system teams to build detailed specifications, add new functionality & plans.
• Co-ordinate with IT & security groups to ensure ongoing adherence to Company standards.
• Provide input & feedback to IT teams on application needs, plans, and system needs, etc.
• Ensure current design, components, and architecture meets business needs, growth, volumes
• Suggest & advance the use of new technologies, platforms, & products to meet business e-commerce needs

Production Support, Troubleshooting, CCR process & Complex Problem Resolution

• Act as the final line of support for complex production system issues.
• Investigate, diagnose & resolve complex problems raised by business or Systems
• Provide detailed information to development groups & vendors to trace problems
• Keep business & management advised of progress, status, plans on all problems
• For critical problems, advise the business & management immediately, and start corrective action
• Create System Monitoring procedures & thresholds, to ensure business continuity of existing and future web-based systems & their various components

KNOWLEDGE AND SKILLS REQUIRED

• People communication skills, working as part of a single team (business, support & development)
• Interpersonal communications (written & verbal)
• Prioritise/organise various work demands, and focus on critical tasks
• Indepth Knowledge of Visual Studio & all of its components, interfaces, database concepts
• Clear understanding of the business Unit & it requirements
• Competent Technical skills including: Web servers, COM/DCOM, Win32 API, DHTML/HTML, ASP, Oracle SQL & Oracle database structure, RIBS, Milvus, Datamirror, Enabler & Siebel, Cognos.
• To be thoroughly familiar with the available tools, methods, procedures and/or equipment associated with existing and future web-based systems and possess adequate technical depth to make correct choices from alternatives in all these areas.
• Able to communicate effectively both formally and informally with all those with whom working relationships arise whether they are colleagues, clients or customers.
• Shows initiative and makes time available to ensure general technical competencies and specialisations are kept up-to-date in line with corporate standards and industry developments.
• To ensure the Manager is kept fully aware of all initiatives, issues or problems that may affect the timescales of ongoing projects within the department.
• To ensure the team members adhere to the agreed IT policies and procedures as laid out by the Company.